Return Policy
It is the buyer's responsibility to inspect the item(s) for defects prior to wash and wear.
Customers who purchased Return Coverage receive a return label at no cost for eligible item(s); customers without Return Coverage are responsible for the label cost. Return Coverage applies to a single return shipment only and cannot be used to create multiple separate returns.
- Returns within 7 days of delivery are eligible for a refund.
- Returns within 30 days of delivery are eligible for store credit only.
- Items must be new, with original tags and packaging, unworn, unwashed, and free of stains, odors, or damage.
- Final Sale items are not eligible for return or store credit.
- Returns over $200 will be issued store credit only and are subject to a 10% restocking fee.
- Returns are not accepted after 30 days.
- We offer no exchanges at this time.
Return shipping is the responsibility of the buyer.
Returns with animal hair, smoke or other strong smells, or that have the appearance of wear/wash will under no circumstances be considered for a refund/exchange and Outland Littles will not incur costs to return the item to the buyer.
To proceed with the exchange, please click here.
All sale items are marked as final sale and will not be available for returns or exchanges.
This includes any purchases made with a sale code.
Please note:
If RETURN COVERAGE INSURANCE is opted out of at checkout — Outland Littles will not be held responsible for any lost, stolen, or returned packages.
We take pride in packaging and shipping your orders with care. We advise not to ever open your packaging with any sharp objects! Outland Littles cannot offer any returns or exchanges if product is cut during the process of opening your package.
Please allow up to two weeks for your return to be processed once received.
